Crossing Cultures with Competence
Training of Trainers Program........Two Day Cross Cultural Seminar
- learn the strategies and techniques you need to offer in-depth and culture-specific cross-cultural orientations
- take advantage of the opportunity to be trained in the cross-cultural field by the Executive Director of The Interchange Institute, Anne P. Copeland, Ph.D.
- add cultural skills to your knowledge base
- supplement your existing cross cultural training program
- ease employees' transition to a new country
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Current Schedule:
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Crossing Cultures with Competence | |||
March 22-23, 2012, New York, NY, co-sponsored by Girl Scouts Overseas |
Out of 188 evaluations, 100% agree that our materials are thorough, high quality, useful. |
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May 10-11, 2012, Los Angeles, CA, co-sponsored by Journey's End Relocation |
Out of 192 evaluations, 100% agree that Anne Copeland was well-prepared to deliver the workshop. |
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June 11-12, 2012, Boston, MA |
Out of 184 evaluations, 97% agree that “The program was useful in my work in orienting newcomers to a new country. ” |
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October 2012, Location TBA, dates TBA |
Out of 191 evaluations, over 99% agree that Anne Copeland was effective at presenting the material. | |||
November 2012, Location TBA, dates TBA |
...then you'll find Crossing Cultures with Competence the ideal program. You will learn how to train others to:
19% are from corporations and other organizations' HR departments and 7% are from government and/or military agencies, all there to learn how to help the transition of their own global employees
What You'll Get:
Plus All This:
- A needs assessment tool to gather information prior to delivering the orientation
- An evaluation tool so you can continue to learn how to deliver the most effective training
- A training box for storing cards, books and materials
- Tips for tailoring the orientation to suit each particular group of trainees
- Recommended resources and readings
- Suggested schedules for adapting the materials for half-day, 1-day, 2-day, 3-day or a series of two-hour orientation sessions
- Sample materials and proposals you can you to market cross-cultural orientations in your community or organization
- A list of resources to facilitate your continued learning about cross-cultural issues
And That's Not All! Our Program Continues To Work For You Long After You've Completed It. You Also Benefit From:
- Access to telephone or email follow-up consultations with Dr. Anne P. Copeland
- Periodic communications from The Interchange Institute about its latest research and activities
- An opportunity to receive future updates to orientation material
- Membership in an on-going virtual network of past graduates of the course for sharing resources and training opportunities.
The total cost for all of this is only $1250.
Day 1 Workshop Schedule
8:30 a.m. - 4:30 p.m.
Program includes morning & afternoon coffee breaks and lunch.
Considerations in Designing a Cross-Cultural Orientation
Designing and delivering an orientation for someone from another culture
Understanding one's own cultural values before discussing someone else's
Assessing an individual or family's needs prior to their cross-cultural orientation
Host Country Overview
Researching, designing and delivering an effective Host Country Overview
Preparing newcomers to understand the social issues and current events of their new countries
Delivering need-to-know information about a host country's educational, political, and social systems
Culture and Communication
Learning a vocabulary for discussing cultural differences
Understanding how cultural values affect communication styles, habits and attitudes at work and home
Comprehending and using different cultural perspectives
Day 2 Workshop Schedule
8:30 a.m. - 4:30 p.m.
Program includes morning & afternoon coffee breaks and lunch.
Culture and Communication (continued)Learning Style preferences of Trainers and Trainees
How a trainers' learning style preferences affect training design
Planning a balanced and varied training agenda
Managing the Transition
Helping families manage the challenges of moving to a new country
Paying close attention to the needs of dual career families and accompanying partners and spouses
Delivering a Cross-Cultural Orientation
Planning an orientation with the right length and focus to suit your trainees' needs
Facilitating activities, role plays, card-sorting and self-assessment tools
Communicating high-level thoughts in easy, non-idiomatic English
Making Use of Your New Skills
Convincing people to come to (and pay for) cross-cultural orientations
Pricing, freelancing and sub-contracting
Frequently Asked Questions:
Q: Can I really learn to be a cross-cultural trainer in just two days?
A: No and yes! No, you won't be trained to do in-depth cultural consultation. But YES, you will be able to offer effective cross-cultural orientations. Our programs have strict admissions criteria, so you will be building on your existing expertise.
Q: Can I just buy the materials and skip the two-day training?
A: No, the materials are not available unless you've attended the training. Graduates of the course may be able to purchase a second set of materials under some circumstances.
Q: Can others in my organization use the materials?
A: Each person who uses the materials must be trained by The Interchange Institute. However, if more than one person in your organization wishes to be trained, you can get a discount by sharing the written material.
Q: What if my organization wants to have more than one person attend?
A: Great! We offer discounts for two or more attendees from the same organization. See additional information in our "Registration" section. Or contact us to discuss a customized offering at your own facility.Q: Who will conduct the training?
A: Anne P. Copeland, PhD, Executive Director of The Interchange Institute, conducts all of the Crossing Cultures with Competence training herself.Q: When will you be coming to my city?
A: We set our training dates and locations several months in advance. Please check our schedule for upcoming courses. And let us know if you'd like a course in your area; we'll take this into consideration as we make future plans.
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If all this sounds good to you, please:Contact us to arrange for a conversation between you and Anne Copeland (ideally by telephone, but email can work too). Let us know about your intercultural background and how you hope to use the training materials.
You may also download a pdf version of our brochure with registration form to begin the process via mail.Once we agree that this is a good match for you, please send a resume or brief bio describing your intercultural experiences, and payment in full (through paypal or via check or completed faxed order form). Then we'll send you details about the location of the training and some preliminary work you can do to prepare for the course. If you are ready to pay for your registration please click the following button.
The cost of the two-day training course is $1250. Included in this is $250 non-refundable registration fee if you cancel your reservation.
If two people from the same organization attend and both receive complete training kits, the price for each person is $1150. Total cost for two: $2300.
If two people from the same organization attend and receive just one training kit, the price for the first person is $1150 and the price for the second person $1050. Total cost for two with one training kit is $2200.
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Cancellation Policy:If you need to cancel:
As noted above, we have a $250 non-refundable registration fee.
Requests made two weeks before the workshop will receive full credit toward future workshops or a refund of $1000.
Requests made two weeks or less before the workshop will be credited with $1000 toward a future training course
If we need to cancel:
You will receive a full refund of your tuition or the opportunity to sign up for another training course. We recommend that you purchase travel insurance for the unlikely chance that the training is cancelled.
Late Registration:$50 surcharge for registration after the deadline. For registration less than one week before the workshop, please contact us.
Below you'll find comments from some of our past attendees. After that, find summaries from our anonymous workshop evaluations.
"As a person who works with international officers everyday, this course has taken my skill set to the next level, allowing me to provide better service for my internationals. I now feel more comfortable, confident, and competent about my cross-cultural skills and role as a trainer for others. Excellent course."
Dionne Whitby, National Defense University, October 2011"The course was great, very informative. The materials are great for someone looking to be a subcontractor or go out on your own."
Elizabethe Becker, National Defense University, October 2011"The workshop simply and directly made connections between working across the cultures and the value of a reflective approach to understanding others."
National Defense University, October 2011"This workshop provided me with materials, resources, and the know-how to effectively discuss the importance of cultural awareness and to coach others on crossing cultures. I immediately applied what I learned from this workshop to my role in a global business setting. The delivery and training methodology are world class! I highly recommend The Interchange Institute."
Betsy Hedstrom Khan, June 2011"I have been in the consulting/training business for over 20 years and this is one of the most beneficial classes as a result of the content and delivery of the program."
Patricia Tedesco, President, The Executive Training and Development Group, Inc., June 2011"The course was everything I hoped it would be and more. The materials provided are invaluable for developing my own course for the people I will train. Anne is extremely knowledgeable in the cross-cultural field and a very good educator. I truly enjoyed the course"
Seema Lynch, co-founder, xpat2xpat, June 2011"This has been the best course to help me with my English as a Second Language teaching--I will take all of this and incorporate it into an orientation course for my university's new international students. Highly recommend anyone who works with international companies take this class."
Mary Gebhart, Kettering University, June 2011"One of the most organized, comprehensive and informative (courses) as it pertains to crossing cultures. I found these two days to be such a wonderful and productive use of my time."
Amy Parrinello, June 2011"Anne has a wonderful presence -- calm, responsive, intelligent, quick on her feet, non-judgmental...all attributes that make her an excellent trainer in a complex and sensitive subject. On top of her modeling how to be an effective trainer, she is generous with her materials and has a wealth of information to impart. I very much appreciated this opportunity and will incorporate many examples and exercises in future cross cultural trainings."
Alison Farquhar, GTL Coaching and Consulting, April 2011"I was very favorably impressed by the organization's high level of professionalism before the training, which lead up to a very enriching and fruitful two-day workshop. I enjoyed every moment of it. Anne had the perfect pulse on our group and knew exactly what chords to strike and when. She led us very professionally through the programme, making us feel all the time that she was very concerned and focused on the challenges of our personal and professional path. She is a very generous trainer and provided us a wealth of useful information.
Claudia Landini, Founder, www.expatclic.com, April 2011"Anne's material is extremely well researched, carefully put together and usable right away. What a wonderful opportunity to learn from her extensive experience and be able to apply it."
Elisebeth Weingraber-Pircher, Intercultural trainer and executive coach, April 2011"Anne did an amazing job incorporating all of the relevant cultural elements into a 2 day program. We felt like we walked away with a week's worth of information! This training program will be very useful not only for Assignees but also for our DSP consultants."
Brenda Levis, President, NYC Navigator, April 2011"This workshop was one of the most content-rich programs I've ever attended. The amount of relevant and varied information will provide my company with a very professional and knowledgeable base for moving forward into cultural transitional programming for foreign nationals in our region. Worth every penny...and then some!."
Angela McNerney, President, Tech Valley Connect, Inc., April 2011"Thank you so much! The workshop exceeded my expectations and Anne was a wonderful trainer. I enjoyed the two days at the workshop and learned a great deal. It helped me to think about new ideas, offerings, and how I can use the materials in my work. (The quality of the materials is impressive!) I will be recommending the workshop to others for sure."
Agata Gluszek, Parlez Consulting, January 2011"While I had some resources already for planning and delivering various types of programs, this workshop provides comprehensive, organized, high useable and adaptable materials to take with you. Anne is obviously highly expereienced and we-regarded within the intercultral community. In every way worthwhile! Thank you!."
Jen Fletcher, January 2011"What an inspiring, thought-provoking and energizing experience. Anne was a wonderful presenter, striking a balance between educating us, and allowing us the time to discuss and explore the ideas she presented. She gave of her resources and materials generously, giving me the confidence and the freedom to both market myself as an effective trainer, and custom build workshops for many different audiences. Two days very well spent!"
Gerry Waters, Waters Group, October 2010"Well researched, well prepared and well worth the investment."
Sean Noble, Australian Department of Defence, October 2010"I believe so much that the more you know about another culture, the better the world will be. Thank you for showing us how to do that in such a smooth and professional way."
Lamia ElSawy, October 2010"An excellent framework on how training should be conducted. Multiple, useful tips were offered and extraordinary reference materials to use. "
Ricardo Nunez, IC Trainer and Consultant, September 2010"This workshop has been outstanding! It is very beneficial to anyone who is in contact with different cultures, no matter to what extent. Anne does a fabulous job in raising cultural awareness and explaning the importance."
Leslie Fleck, Global LT Manager, September 2010"The trainer made me feel comfortable and at ease, created a fun-learning atmosphere."
Erika Soeding, September 2010.... your materials provided a fresh ways to approach/teach cross-cultural theory; your activities will add variety to my existing sessions and solidify learning for the client... lastly, your course was a great venue to exchange ideas with others in the same field and I benefited from your 'business development/marketing' component."
Marian Valia, Cultures Connected, July 2010"This was great. Loved the cross-cultural piece--very relevant to my work with Girl Scouts. Thank you!."
Karn Scheuerer, Girl Scounts , July 2010"Perfect."
Francine Levin, Lynn University , July 2010"Excellent - exceeded my expectations. Very helpful in my career aspirations! "
Candida Marques, Global Arrival Relocation Service, July 2010"I am very plased that I joined the course and feel more confident now."
H. Ozlem Hersek, July 2010"Of all the Intercultural training programs out there, the Interchange Institute is the smartest one around because of its President and Founder, Anne Copeland. She’s brainy in an accessible way that gives teaching and training a good name. She knows when to deliver information and when to pull back and let the students take charge. She is inspiring. A rarity in the field. And a darned nice human being. You will be prepared for Intercultural training no doubt when you enroll in this program."
Lisa La Valle-Finan, getGlobalized, 2010"This valuable training session offers a wide range of products and processes addressing and accommodating a variety of learning styles and cultural situations. Dr. Anne Copeland's skillful facilitation blends a depth of experience with her warm, inclusive, professional style. Participants will return home inspired and armed with new connections, ideas, and resources."
Evelyn Slatter, March 2010"This training will greatly benefit me in my current position as Program Coordinator for Professional Development. In my job I am involved with International professionals that come to our university for 6 months to one year. The training materials provided and the knowledge I obtained will allow our guests to make a successful transition which results in a positive experiences."
Kimberly Raup, Kettering University , March 2010"Very useful in developing this area of consulting. Anne was very personable and helpful and available."
Rhonda Weber, Ph.D , March 2010"Our company has been using Anne's newsletters and resources for years. I was finally able to attend her Train the Trainer class. Crossing Cultures with Competence not only gave me a clear understanding of what to present in a Cross Cultural training, but more importantly, why it was necessary to present it and how to present it. Anne provides a wonderful guide map to trainers, giving relevant examples, anecdotes and activities to engage every culture and every type of learner. Thank you, Anne, for your invaluable guidance. I have already recommended your class to two colleagues."
Christine Buckley, MSW, LCSW, Manager, International Operations, IMPACT Group, January 2010"I look forward to using the materials Anne provided. Anne is a skilled trainer, adept at making people with diverse backgrounds and needs comfortable and to help them get the most out of the training."
Shana Medah, January 2010"This workshop was very helpful to allow me to sort out what a career as an Intercultural Trainer might look like. It is an excellent step for me to explore this new career."
Dorin Thibault, January 2010"Excellent scope. Materials comprehensive, generous and rigorous in approach."
Rhonda Singer, January 2010"Although I was already familiar with many of the concepts because of my experience at the Royal Tropical Institute, Anne provided a fabulous overview with a great balance between theory, practice and anecdotes. It was also great to learn about different learning styles and to get a better understanding of my own."
Andrew Maggiore, Maggiore Intercultural Communication, January 2010"Crossing Cultures with Competence is a great training for new Trainers as well as for Cultural Trainers that have been in the business for a while and can boost any Trainers confidence as well as provide new ideas and techniques. The exceptional training material is well-prepared and researched as well as clear and easy to understand. The seminar provided me with wonderful tools and resources, was very informative, inspiring and
motivating. The two day training was also perfectly balanced following the presentation and activities, games, role plays, breaks...."
Martina Rehm, Cultural Trainer, October 2009"The workshop was brilliant. The materials are a great source and it was easy for me to modify my cross-cultural presentation. This is the best investment you will ever make in your business and yourself. Priceless. My personal needs were given personal attention and the information was extremely valuable."
Ursala Schneider-Lucania, Schneider Cross-Cultural Consulting, July 2009Crossing Cultures with Competence was a wonderful supplement to my training and orientation for global students, provinding thoughtful and useful materials and training."
Ivan Chung, Biola University, January 2009"Great job!!! This was a truly motivating and engaging workshop that gave me exceptional tools."
Karina Nicholls, January 2009"It was very informative. It laid out explicitly the feelings and ideas we feel/go through but didn't know how to explain."
Sheila Kwak, National Defense University , January 2009"I want to thank you for your smooth way of riding the waves of cultures, your inspiring way of delivering this workshop and being so authentic. "
Henriette Wentholt, January 2009"The trainer was well-prepared to deliver the workshop. She is inspirational. Thanks! "
Kathy Jia, January 2009"It is impossible to do justice in a couple of sentences to the value of the Crossing Cultures with Competence Train-the-Trainer workshop. Suffice it to say that I left feeling very satisfied about the balance of high-level discussion and the practical. So much research, thought, and experience has gone into this program and Anne delivers it all in a way that makes it extremely digestible and useful. "
Colleen Mizuki, President, Avenir Coaching and Consulting, July 2008"Excellent training on wide variety of issues, concerns, trends and principles with respect to the intercultural field and useful to individuals working in a wide range of professional areas. I found the balance between lectures and interactive classroom participation was good. I also value leaving course with practical information to act on going forward and the community we are starting."
Leila Heron, American Citizens Abroad, July 2008"This workshop was comprehensive and creative. I gained more than expected and appreciated the opportunity. I took two other similar training programs this summer and without a doubt, your program was much more developed on the aspect of the "training methodology," both in terms of the training tools utilized in the classroom and the training materials given to us for our future use, which is a feature that determines the success of the learning model. Also, your frankness of your personal path to developing your business was invaluable and very generous.”
Kathy Knight, July 2008"I have seen poor intercultural trainers with bad information. Your materials and info are excellent -- well-researched, diverse, clear and comprehensive. I appreciate your passion for, and dedication to, the field ."
Theresa M. Higgs, July 2008"Well laid-out framework for understanding intercultural issues and how to begin adjusting."
Bruce Walczak, President, Relocation Consultants, July 2008"Anne is an expert who helps the trainer get both the perspective and the tools to launch an intercultural training program or do staff training to increase intercultural awareness."
Carla Rosen, Vandover, May 2008"A tremendously worthwhile investment."
Angela Salse, JD, May 2008"I felt so respected and valued. I've learned to appreciate myself and my strengths, and those of others, more. The training was intimate, bonding, supportive, safe and non-judgmental."
Virginia Cutchin, Transition Success Consulting, May 2008"Course was thoroughly enjoyable - good mix of activities catering to different learner types. Course delivery was excellent and take-away value top-notch."
Yvonne Hendrick, Language and Management Coach, March 2008"This course has given me a framework to offer the Business School's clients practical information and tools for their overseas assignments. Anne's knowledge, dedication and enthusiasm are infectious and inspirational. Thank you!"
Clarence Da Gama Pinto, Melbourne Business School, January 2008"Thanks to each of you for the very enjoyable collegial atmosphere. That, coupled with the excellent materials and presentations made this the most profitable workshop I have ever attended."
Bob Waldron, Executive Director, Missions Resource Network , January 2008"Anne Copeland is an outstanding trainer who demonstrates the rare combination of business-like efficiency and genuine warmth and compassion. Every moment of her training is worthwhile and excellent value for money. Having lived in 7 different countries myself, I know that Anne's insights and methods get to the core of what's important when crossing cultures. I came away from the seminar with far more than I anticipated: increased enthusiasm to work in the field of cross-cultural training, improved confidence in my ability and an excellent set of tools and resources. Thank you, Anne!"
Leslie Shone, September 2007"I really feel like I leapfrogged a couple steps ahead in my business plans. I was thoroughly pleased with the presentation given by Anne. The ideas and materials provided went above and beyond my expectations and I found everything extremely useful. I would highly recommend this seminar to anyone interested in cross cultural training. Excellent! "
Edward Haag, International Educator and Trainer, September 2007"Anne is an excellent presenter/trainer. She's very well-organized and considerate of participants' needs. The materials we take away from the program are outstanding and extensive. Anyone with training skills and reasonable cultural sensitivity could immediately use these materials to provide a quality cross-cultural training program. I've been conducting cross-cultural awareness training programs for 10 years. Anne's interactive materials will add another quality element to my programs. "
Rhonda Coast, President International Development Resources, September 2007"This was a very important next move to my career and personal life. "
Rita Brown, Intercultural Trainer, September 2007"This program was a great opportunity to reflect about issues regarding expats, the challenges they face and new approaches to help them. "
Liliana Laurda Andre, Founder, Curitiba Relocation Services, Brazil, September 2007"Great training! I received plenty of essential information and useful support. There was a great international panel attending. Your reputation goes beyond the borders."
Brigitte Virfoillet, September 2007"The material gave me a good and different perspective to the cross cultural dimension. Got a lot of new tools and ideas to build into my seminar and workshops. Relocation has not been my focus so far, but now I can use that as an added 'market'. "
Deborah Joyce, July 2007"I have a strong sense of what direction to take now and the tools to go there. Wonderfully practical, pertinent. "
Anita Punamiya, July 2007"Crossing Cultures with Competence gave me a renewed appreciation of the transition foreign nationals go through when relocating to the United States. It's a great course for those that want to better appreciate and diminish the cultural gap between two people. I highly recommend it."
Jane Kim, J.D., The Children's Hospital of Philadelphia, May 2007"Although I have worked in the field for a while, this workshop really allowed me to apply the theory to the practical skills needed in training people to develop intercultural competence ."
Liliana Meneses, Ph.D., George Washington University, May 2007"This was the best workshop I have ever attended, and I have attended many, many workshops. It was the best because Anne brings quality, much knowledge about the intercultural world, utilized various learning styles, and keeps things moving at just the right speed ...... As a participant, I went away with a very organized packet of materials, ready to pick up and start to use, and my mind spinning with ideas. I loved every moment of the training from the fellowship with the other participants and instructor to the step-by-step instructions on how to personalize the materials. The workshop went way beyond my every expectation. I loved it."
Lois Bushong, M.S., Mango Tree Intercultural and Counseling Services, Intercultural Trainer, May 2007"Even though I have been in the intercultural training field for several years this 'train the trainer' workshop was full of practical information to help with future jobs. Materials are wonderful."
Janis Conn, Intercultural Trainer, March 2007"The trainers who attended the workshop brought such a wealth of experience, knowledge and great stories to the group. A truly enjoyable experience."
Tina Quick, March 2007"As the owner of a relocation/destination services company I knew it was important to attend this type of training. After having completed the seminar, I felt that it was critical to share this wonderful body of knowledge with my staff and our clients!"
Jan Allen, Journey's End Relocation Inc., January 2007"Anne is a superb presenter. The pace was well-adapted to the group, the mix of presentation styles was very effective and the group dynamic was excellent. I was very impressed by the quality of the training materials. The graphics are great, the content is very detailed and informative. Truly a program that can be immediately implemented. Thank you so much."
K. Rae Nelson, A Toast to Paris, January 2007"Anne did a great job at delivering the program. She was easy to understand and follow. She also was very good at keeping the right pace and attention of the participants. I thoroughly enoyed it! Thank you!"
Mariela Stephens, Journey's End Relocation Inc., January 2007"Anne is one of the most effective trainers I have met with. The program will be invaluable to my career and was filled with new and interesting knowledge."
Lynne Muller, California Client Development Group, Coldwell Banker Residential Brokerage, January 2007"This training was everything (and more) that I expected. The materials will be very helpful to me to help my students and their families acculturate. I appreciate the 'ready-made' materials and the support provided by Anne. I also appreciated how Anne kept our discussion on task and provided a variety of activities."
Ann Hengerer, Bethesda Chevy Chase High School, October 2006"This training provided a comprehensive approach to working cross culturally. I am impressed with the presentation (and presenter) as well as the quality of materials. Dr. Copeland was fantastic resource."
Bette Franken, National Defense University, October 2006"The training was not only extraordinarily informative, it was also fun. The days flew by. I will definitely be using the materials and share the information at my international school."
Cheri DeJohn, International School of Curacao, Netherlands Antilles, October 2006"Anne has generously shared her knowledge and training materials which will be helpful in my work."
Olga Pang Stein, Cross-cultural and Language Trainer, October 2006"Excellent format, information and presentation. The basic issues that expatriates face are well identified and explained--many practical teaching tools are given. The emphasis is on practical application to help people survive and thrive in international settings.."
David Packer, Paster, First Baptist Church, Marshall, TX, October 2006"The group of participants was exceptional; the individual experiences and contributions to the workshop were invaluable to training across cultures."
Susanne Nielsen, October 2006"Wonderful program that expanded my knowledge of successfully working with my clients and their international hires. The program is outstanding, the hand-outs are very useful and well developed. I would recommend this train the trainers to anyone interested in successful transition from one country to another"
Ruth Cudmore, President, Hamilton Sherwood Employment Services, July 2006"Great organization of materials! You have put so much thought into details. The kit saves me so much of my own time."
Jacquelyn Reeves, International Trainer, July 2006"The materials passed on to us are a very high quality. The presentation of the materials was thorough and very useful to me as an experiential learner. "
Joyce Majewski, Harvard Business School, July 2006"This program provided an excellent theoretical framework from which to draw the content of cultural transition support. It also provided excellent support for training techniques, many resources, good modeling of pacing, time management, etc. This was an entirely worthwhile experience."
Laura Lyons, American School in Japan, July 2006"The course is dominated by Anne Copeland's genuine interest in passing on her extended experiences in the field of intercultural training. As a newly started consultant and trainer I experienced the course to be extremely relevant and packed with information but also as a European living and working in the US, I received valuable knowledge to maneuver in the American business world. Both during the training and afterwards Anne has facilitated a group atmosphere for fruitful and productive discussion and comments. The emphasis on valuable networking and feedback is not just taught but definitely also practiced. The material in itself is a gold mine of information, experience and tested training tools ready to be used and arranged for one's personal needs and preferences. I feel well prepared for new endeavors.
Line Morkbak, Intercultral Training and Scandinavian Expert, www.cultureCrossing.dk, May 2006"This workshop opened my eyes to the multiple levels of culture that impact us all and I look forward to using the training in my work in our community."
Sandy Thompson, Winchester Multicultural Network, March 2006"This course provides an excellent opportunity to learn about the importance of cross-cultural understanding on a local as well as global level."
Steve Morris, Middle School Student Service Coordinator Lincoln, The American International School, March 2006"This was an eye-opening experience for me. I have been interested in cross-cultural issues, education and a career as a trainer and consultant for a long time. This course brought everything together for me in a way that has given me a clear direction and purpose. I am really excited and focused and I look forward to working with you again in the future.
Mary Austin, March 2006"I wanted to thank you for including me in your Cross Cultural Training session held in Chicago last week. I thoroughly enjoyed every moment of the training. It was very beneficial to be part of such a diverse group of individuals. I really enjoyed hearing the differing perspectives on the areas addressed in our training."
Roseann Schaefer, Mobility Program Manager, Western Digital, May 2006"What your course did was open the door for me to the whole area of intercultural training and provide a new framework for my background in comparative culture and education. Since then I have built up a library of relevant resources and materials which are invaluable. I got the jargon from you that I needed to access this whole area and I got lots of ideas from it which have been very helpful."
Karen Ruddock, Cross-Cultural Directions, Dublin, Ireland, May 2004"Very good workshop, especially the materials. I have a theoretical background in cross-cultural communication, but this workshop gave me the tools to use it with my clients."
Katarina Holm-Didio, Human Resources Officer, United Nations Secretariat, October 2005"The workshop was excellent. The materials are a great resource. It is clear that much care and attention to detail was put into their creation. Thank you for the knowledge to share with others throughout our organization."
Pete Jaworski, HR/Relocations, Novo Nordisk® Pharmaceuticals, Inc., NJ, May 2003"This is 'the' training workshop for intercultural professionals...Excellent, high-quality, highly-motivational. Worth a trip around the world to get to this seminar."
Terri McGinnis, Independent Cross-Cultural Trainer, July 2003"Excellent information and presentation style. I am leaving with so many ready-to-use materials. I have lots of new ideas for ways to share this information with my students and families."
Lisa Ball, Counselor, The American International School of Buenos Aires, October 2005"The 'Crossing Cultures with Competence' training materials have been an excellent tool for the cross cultural orientation program offered to our international relocation clients. The materials are comprehensive, easy to deliver, and offer a range of options to specifically tailor the program to our clients' needs. The on-going support from Anne Copeland, and her wealth of knowledge and expertise, have proven invaluable and a great support to our program."
Julie Bell, International Services Coordinator , Coldwell Banker Residential Brokerage"The workshop was so thorough in its content and presentation that the materials will be useful for numerous occasions moving forward. Very flexible, too!"
Kendra Mirasol, President, Mosaic Strategy, October 2005"The program is flexible enough to accommodate the needs of trainers from multiple disciplines in a single training environment. The materials provided, coupled with the concepts learned, will help me present a higher quality program providing greater value to my 'trainees.'"
Scott P. Keehn, Family Life & Education Specialist, US Navy, May 2003"I liked Anne's style - not only her wealth of knowledge and experience but also the way she approaches cross-cultural training, her dedication and commitment. There was a lot of room for our input, but Anne always guided us back not to lose focus. It was inspiring to listen to other participants, share ideas and learn new methods. The material was put together with the greatest care, easy to adapt to every client's needs." Regine Albrecht, ExpatLinQ Expatriation Services, October 2005
"While this workshop was clearly aimed at the corporate world, I feel that it was very valuable for me as an international educator. I can definitely tailor it for my professional use as a school counselor."
Brad McClain, The American International School of Buenos Aire, July 2003"A terrific seminar. These two jam-packed days will leave you well prepared to offer a powerful cross-cultural orientation."
Elizabeth Messier, Director of Relocation Services. Residential Properties Ltd.
At the end of each workshop, we ask all attendees to give us feedback. They respond to several questions on 5-point scales (1=strongly disagree, 5=strongly agree). Here's our report card, so far:
"The materials provided are thorough, high quality and useful." Average score: 4.9
"The program will be useful in my work in orienting newcomers to a new country." Average score: 4.8
"The trainer was well-prepared to deliver this workshop." Average score: 4.97
Here is a sample of their anonymous written feedback:"This was an extremely professionally run training event, facilitated by a very experienced and personable trainer. It delivered exactly what it promised and gave me an excellent training tool kit."
"Great facilitation and very interesting work using the history to tie to the values. Thank you for sharing your wisdom, knowledge and experience."
"What a wonderful journey these past two days. I'll enjoy the next few weeks ahead as I digest and process the information, insights and perspective I gained."
"I feel much more confidant and that was what I was looking for."
"I learned a lot and am sure that this will help me to develop as a teacher and trainer. I am excited and enthusiastic."
"Great training! Thank you for all your work and the chance to approach business contacts!"
"I thought the balance of active and passive activities was perfect. It was wonderrful to learn from such a knowledgable instructor. Excellent and very worthwhile workshop!"
Thank you so much; you covered everything I can think of that could be addressed. To be able to name and place the challenges of the cross cultural transition will be very helpful in order to train/guide clients."
"Anne brought so much theoretical knowledge and anecdotal evidence to the training, but also was a courteous and tolerant listener to all of us."
"Although the 'theory' of the material was to new to me, learning specific exercises and practising them was extremely valuable."
"This course makes me realize how important it is to learn to be in someone else's shoes. The more I learned about another culture, the more I realized how little I knew about my own. It's like learning languages. Only when you start teaching it, you really have to sit down and think about why we do things that way. Fascinating workshop!!"
"I really think it was worth travelling from Denmark to be here. There were a lot of eye-opening exercises and explanations and slides and they will be very useful in doing my workshops."
"This course far exceeded my expectations."
"Great to be part of the network to learn new facts and technicuqes, to reinforce ideas, and to brainstorm."
"I love the materials; it met my expectations and gave me the tools to feel confident as a trainer/facilitator."
"Anne was so generous with her materials, experience and expertise. Her materials are so detailed and explanations so through, I feel confident in my ability to use and present this information "
"Fascinating 2 days. Incredible mix of participants with varied experiences and background, career choices and changes! Wonderful information."
"Having participants relatively on the same level helped both the facilitator and participants maximize learning in the class."
"After attending the two-day training session, I was able to recoup my expenses in one consulting session. This was an excellent investment both personally and professionally."
"This has been inspiring, a great move towards my continual improvement and my increased competence as a 'first in class' trainer in Spain."
"Crossing Cultures with Competence provided a robust toolkit for any professional, whether new to the field or experienced in the area of Cross Cultural training."
"Well worth traveling half way around the world for! Glad you kept the 'U.S' piece small- it felt very transferable to any culture in any country. International teachers need to do this training if you want to understand the cultural layers of the children in your classrooms and to be able to build a productive relationship with your multicultural teaching teams and to hold effective, collaborative conversations with parents"
"The materials will be very helpful in developing numerous training programs based on the background of the people transferred to our office."
"I believe I received all the benefits I had expected based on course description. Interactive nature of the instruction was good feature, including the exchange of view and information from other participants."
"I enjoyed the training, your style, and interacting with participants. Information was logically prepared and presented and there were plenty of hands-on things to keep us engaged. A great 2 days."
"Exceeded my expectations! Very well thought out and thorough understanding of complex topic. Excellent manner and read of participants. Very generous sharing of information and materials."
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