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The Interchange Institute

 
Established in 1997, this year we celebrate 18 years focused on understanding and supporting those who live and work across cultures through our training, research and publications.
 

  The Interchange Institute is a not-for-profit research organization established in 1997 by Dr. Anne P. Copeland. The work of smoothing intercultural transitions has never been so critical. The work of helping others understand us and of coming to understand others is our mission. We conduct research on the process of intercultural transition, produce publications to assist newcomers to the US, design and deliver specialized cross-cultural training workshops, and train and consult to professionals in the field. Read more about The Interchange Institute. The sidebar on the left provides additional navigation for our site.  

 

What's new? PublicationsTraining Research News

TRAINING

 

Schedule for Upcoming Training Session

September 30-October 1, 2015 - London, UK - co-sponsored by TASIS

November 4-5, 2015 - Washington, DC - co-sponsored by CORT

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“After the first day of training, I called my boss and told her this was better than we ever could have hoped for.”

Sean Sutton, Cultural Competency Coordinator, Bromberg & Associates, July 2015

 “I’ve attended many professional development trainings and I can honestly say that I have never received such high quality, well-organized, ready-to-use training materials and tools…As an experienced interculturalist, I left with what I came for – new ideas; more confidence; rejuvenation; and inspiration.”

Christy Herlick Gibson, Executive Coach and Intercultural Trainer, Ambitions Abroad, July 2015

"Crossing Cultures with Competence is a fantastic course! The two-day program was engaging, exciting, and opened up a world of new possibilities for me in my current work and future career. The training techniques and curriculum materials that you walk away with are excellent; it would take any trainer hundreds of hours to develop and test these kinds of materials, and after the course you have them right in your hands and ready to be deployed in your own trainings. The course is great experience and a great value."

Emily Henehan, Travel Program Specialist, Girl Scouts of the USA

Crossing Cultures with Competence-Level 2

Schedule for Upcoming Training Sessions:
October 2, 2015 - London, UK - co-sponsored by TASIS
November 6, 2015 - Washington, DC - co-sponsored by CORT

Webinars on Intercultural Matters
We have launched a new series of on-demand online modules on topics of interest to people who live and work with people from other cultures. Our first free webinar is "Getting the Conversation Going." In this 32-minute module, produced with Lois Bushong and Tina Quick, we discuss five easy-to-use techniques for helping groups of people who are in intercultural transition begin to talk about their experience. We elaborate on what some of the obstacles to open expression are and how you can address these. And we talk about some of the themes you should listen for. Watch it at your convenience, for free. Register and begin watching.

See all training information.


PUBLICATIONS


Reviewed in Cool Tools...Best cultural introduction.

"...mastering the complexity of modern life should be taught and is taught pretty well in Hello! USA. ....America is a nation built on the incoming flow of immigrants. There will be more coming. This is a good tool if you have the occasion to help a new arrival."

Hello! USA, 6th Edition. This classic book has helped over 18,000 newcomers make a smooth and informed entry into the US. The Sixth Edition includes updates of every URL and telephone number, plus pages and pages of brand new material on getting connected on line, registering for school, searching for a home, banking, shopping, cooking, finding medical care and more.
hello

 

Newcomer's Almanac An 8-page monthly newsletter that is a unique collection of information, advice and cultural interpretation for international newcomers to the United States. Delivered electronically, with your organization’s logo on the front page, for you to distribute to your families. Also includes 4-page English-practice tool.

The Reflection Photos add another layer of communication for the assignees. I'm amazed how much people are touched by them. They open up in a way that sometimes verbal communication can't deliver. In some cases, the images seem to "choose" the assignees and not the other way around. They are fun, allow for deeper conversation while providing a safe container for vulnerability to enter the training room. I specifically like to ask assignees to select two images: one that represents where they are now in relationship to the assignment and another to represent their vision. Then, the dance with the metaphors begins.

Rita Brown, M.A.
Integral Master Coach & Intercultural Trainer

Refection Photos: Facilitating Intercultural Reflection with Visual Images is a collection of 100 photographs you can use to elicit reflection about the process of intercultural transition. Grounded in both theory and research, it was designed initially to help people who have moved from one country to another reflect on their experience, but can also be a powerful tool for those who work in multi-cultural teams and those fac­ing other life transitions. It is an open-ended, free response tool that works well with both adults and children, in any language.


reflection
uas
Understanding American Schools, Fifth Edition. The Fifth Edition guides newcomers from around the world through the challenges of understanding the US school system, from pre-school through high school. We’ve checked every URL and updated every statistic using the latest available data from a range of government, international and education agencies. We’ve included the latest numbers (average teacher salaries, average SAT scores, average high school graduation rates, average private school tuition fees). And we’ve included lots of international comparisons, so parents aren’t reading in a vacuum.

 

 

Welcome to Boston A Guide for International Newcomers, 14th Edition. As in previous years it has been updated for the most current and accurate information for Boston. It is a reliable, detailed and complete resource.
wtb
intheirown
In Their Own Voice: Intercultural Meaning in Everyday Stories is a collection of stories written by people who have moved to the United States from another country and culture. In the authentic, personal, everyday moments portrayed here and the commentary that accompanies each story, we gain precious access to the thinking and action behind the value differences that reveal themselves at work and in our daily lives. Global Living Magazine named "In Their Own Voice" from The Interchange Institute as one of the five best expat books.

 




RESEARCH

  Close Neighbors: Moving Between the US and Canada

 
 

Surprised by the challenges encountered in moves between the US and Canada? Many people are. Our latest research study explores the reasons why moves between these “close neighbors” are so surprising. Click here for an Executive Summary.

 
     
  What to Wear Where: Mishaps in the Presentation of Identity Across Cultures

 
 

Now available - final report, What to Wear Where: Mishaps in the Presentations of Identity Across Cultures. In it, we explore an important mode of non-verbal communication: our physical appearance and the messages we send about our identity, both knowingly and unknowingly, when we get up in the morning, fix our hair, slip on our shoes, pick out our jacket and walk out the door.

 

 

See all research information.


NEWS

Recent and Upcoming Workshops:

  • Storytelling for Intercultural Reflection (Summer Institute for Intercultural Communication)

  •  Preparing Students to Observe, Reflect and Interpret Cultural Values (Duquesne University in Rome, Italy)

  • Working in a Multicultural Group (for Boston University Medical Center; McLean Hospital;
    Brown Brothers Harriman)

  • Succeeding in a Global Workplace (Harvard Medical School Office for Post-doctoral Fellow)

  • Challenges Facing International Students (MIT, Brandeis)

Interested in similar training for your workgroup? Contact us.

See all news information.


HAVE QUESTIONS? Feel free to contact us. We look forward to hearing from you.


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